Privacy Policy

Last Updated: January 1, 2025

1. Introduction

TematStram ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tematstram.com and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Newsletter subscription preferences
  • Inquiry and contact form submissions
  • Travel preferences and interests

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and location information
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To send newsletters and promotional materials (with your consent)
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With trusted service providers who assist us in operating our website
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie consent banner or your browser settings. For more information, please refer to our Cookie Policy.

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • File a complaint with the Privacy Commissioner of Canada

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Newsletter subscribers can unsubscribe at any time using the link provided in our emails.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TematStram
1425 Bloor Street West, Suite 304
Toronto, ON M6P 3L6
Canada
Phone: +1 (416) 555-0123
Email: [email protected]

13. Governing Law

This Privacy Policy is governed by the laws of Canada and the Province of Ontario. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.